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Hi, I get this error every time I try to make a transaction. All of my 5 payment gateways show me the same error. How do I fix it?

asked by Ana MARIA (140 points)

1 Answer

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I had a look into your transaction. If you open the transaction in wallee you can find more information why the transasction failed.

In your case the issue is:

> There is an issue with the configuration. Please check the 'Merchant
> Id', 'Secret Key' and 'Secret Key Version' settings in the procesor
> configuration.

So please verify the credentials of your processor configuration. If this does not help please create an issue using the support button in wallee as this is a specific issue to your setup.

answered by Sascha KR├╝SI (5.1k points)