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Hello

Where can i change the days until the invoice is cancelled. At the moment it's only 10 days and we want a longer time line. Does anybody knows where we can change it?

Thanks

asked by Nicole AMACKER (120 points)

1 Answer

0 votes

Dear Nicole,

Thank you for your question!

Please note, by changing the payment term time will only take effect on transactions that happen after you have made the change, and not for transactions that you already have with open invoices. You can edit the payment term in your connectors, under configuration.

If you have a case (a transaction) where you would like to give the customer more time to pay his/her invoice, please contact our support so we can look at that specifically in detail. Our support team will happily help you under info@wallee.com.

Sincerely,
Dewi

answered by Dewi J├ÂRGER (2.1k points)