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We have an allready configured dunning flow with two dunning stages. The country is specified as Switzerland.

When we edit the process we seem not be able to disable the default interest. We rather like to set a fixed value. How can we edit the existing dunning flow to disable the default interest rate?

asked by indyaner MEDIA (190 points)

1 Answer

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Dear indyaner MEDIA,

Great question!

Unfortunately, you cannot edit it on an existing Dunning Case. You can simply create a new Dunning Flow and leave out the Interest Rate and therefore add a Dunning Fee for a certain level.

If you would like us to look at a specific case of yours, please get in touch with our support team: info@wallee.com

Sincerely,
Dewi

answered by Dewi J├ÂRGER (780 points)