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The state of an invoice was falsely, manually set to paid. Is there a way to change it back to open?

asked by indyaner MEDIA (190 points)

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Good afternoon,

Thank you for your inquiry.

In this situation, you should make a copy of the transaction :

It will then duplicate the transaction using the same transaction ID (and add a '_1' to it) and duplicate the invoice, which will be opened again.

Sincerely,
Lucie

answered by Lucie POIRIER (640 points)
selected by indyaner MEDIA