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Can you please help us with the follow question:

how long is the refund period? Are there any restrictions on how old a transaction can be so that the refund be possible?

Thnak you for your help!

asked by Theresia GUNKEL (160 points)

1 Answer

0 votes

Dear Theresia,

thank you for reaching out to us.

The refund period depends on your payment service provider or acquirer.

I recommend to ask your question directly to them.

Thank you for understanding.

Best Regards,
Your wallee Team

answered by Amanda CHEUNG (590 points)
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