What are values of the variables (certain number of attempts, time between the attempts) of Webhook error handling ?

Question

Can you answer what are the values for:

1. certain number of attempts
2. The time between the attempts

Excerpt from your documentation:
"We try to deliver the event until we reach a certain number of attempts. The time between the attempts is increased after each attempt. When the delivery keeps failing the listener will be deactivated to prevent further invocation of a potentially dead listener."

Answer 1

Thank you for your question.

it is attempted a total of 13 times. If the attempt fails, the second attempt is 30 seconds after the first failed one.

Then the time is doubled (1m then 2, then 4 etc.) each next attempt until the attempt has been sent 13 times.

After that a manual task is created, informing the merchant that they have to manually check the issue.