0 votes


Can you please help us with the following issue:

We process the transaction via API (/api/transaction/processWithoutUserInteraction).

Some of transaction get the state FULFILL.
But some - get not authorized with the error message 'The authorization was declined'. The transaction failed.
There is no payment connector configured which is applicable.

We try them again next day. Again failed. And once in 2-4 days trying they are suddenly authorized. We don't change anything in settings. It's solved by itself somehow. But we can't understand why it happens almost every day with some transactions.... And of course we would like to get them authorized directly by the 1st try.

What can be the reason?
Is there a limit for the amount of the transaction? For example we noticed that very often the transaction with high amount (>800 Euro) are declined.

Thank you in advance.

asked by Lena LIMOKO (210 points)
edited by Lena LIMOKO

Please log in or register to answer this question.