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My embedded form is showing the Bank options and the title "Additional Shipping Information" but nothing underneath. Which provides for a strange UX. In the documentation there is written that when shipping information is already provided it will show this information but won't be editable.

Why does it not show for me in general? (see picture below)

asked by Thomas VON BALLMOOS (120 points)

1 Answer

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Dear Thomas

Our plugins do not affect the delivery information.
Please contact your support from the store system you are using.

Thank you for your understanding.

Regards,
Your Wallee Team

answered by Amanda CHEUNG (430 points)