My setup is
Website : Shopify
Processor: Barclaycard ePDQ DirectLink
Connector: Credit Card: VISA
3D Secure: On
I can successfully create orders on my Shopify site, including the 3D secure step. After creating orders they are marked as:
- Authorised in Wallee
- Pending in Shopify
- 91-Payment processing in the ePDQ backend
And then it gets stuck like that. The payment is reserved but it is never fully captured and so the funds are not transferred.
I have been through the backend setup with ePDQ support and confirmed all is well.
How can I get Wallee to perform the final capture step via the DirectLink?